Frequently Asked Questions
How do I access my courses?
You can access purchased courses from the “Catalog” and your account. After checkout, access is immediate.
Do you offer certificates?
Yes. Upon completion and assessment, you will receive a digital certificate.
What is your refund policy?
If you are not satisfied within 14 days, contact us for a refund review.
Are there live sessions?
Yes, selected courses include live practice sessions with coaches.
How long do I have access to a course?
Unless stated otherwise, course access is granted for 12 months from the date of purchase.
What payment methods are accepted?
We accept major cards and widely used digital wallets. All payments are processed securely.
Can I learn at my own pace?
Yes. Most courses are self-paced and include optional milestones to help you stay on track.
Do you have team or enterprise plans?
We offer volume licensing for teams with centralized billing and progress tracking.
What if I can’t attend a live session?
Recordings are usually provided within 24 hours so you can watch on your schedule.
How do I contact support?
For quick questions use the Ask button above. For account-specific issues, open the Ask modal and submit the form.